Steps to deactivate your SpotMe account, what data is kept by law (CFDIs, fiscal), what happens with active operations and disputes, and how to reopen.

You can deactivate your SpotMe account at any time. This page explains the steps, what happens to your active operations, which data is kept and which is deleted, and how to reopen the account if you change your mind.

If you change your mind, email us from the address the account was registered under. If the deactivation was voluntary and no processes are open, we can usually reactivate with the same history. If deactivation was due to Terms and Conditions violations, reopening is at SpotMe’s discretion.

Cómo cerrar tu cuenta SpotMe paso a paso. Qué pasa con operaciones activas, CFDIs, disputas en curso y datos personales. Cómo reabrir si cambias de opinión.

Cómo desactivar tu cuenta

Paso 1

Paso 2

Entra a "Configuración de cuenta" o "Mi cuenta".

Paso 3

Busca la opción "Desactivar cuenta" o "Cerrar cuenta".

Paso 4

Confirma la razón (es información que usamos para mejorar; no afecta el proceso).

Paso 5

Si no encuentras la opción, escríbenos desde el mismo correo registrado y procesamos la baja manualmente.

Deactivate Your Account